Customer lands dream job with help from SNG

Having experienced what it’s like to be homeless, Matt wanted to help others by pursuing a career in support work. 

When he approached SNG, he was still working on his own situation too. He was unemployed and struggling financially, like many have been during the ongoing cost-of-living crisis. 

We supported him by providing a one-to one employment and skills coach, helping him sign up for a course to work in the security industry and supporting him with funding for the training course and travel costs. 

As Matt progressed with his coaching, he felt like security roles weren’t for him and he wanted to do something more closely linked to his experiences. 

“I found out that he would like to go into support work after being homeless himself so he can help people the way he was helped when he was younger”, said Jae Adams, employment and skills coach. 

By this point, the economy was biting and Matt was really feeling the pinch. He was unable to afford food, so we provided him with a shopping voucher and signed him up to the food pantry. 

Matt successfully finished the course, so we turned attention to refocusing his CV towards support work roles. Jae helped Matt find and apply for a role in support work for homeless people, carried out a mock interview to help prepare him, and helped with travel costs to the interview. 

It all paid off – Matt managed to get the job he wanted. The move has been life-changing for Matt, who said it has boosted his confidence and mental health since working with us. 

Matt is also looking into completing some security work in the evenings, which we intend to help him with too. He said: “You’re the reason I got the job with the help you have given me.

“I don’t like asking but thank you so so much. “I’ve had such a disappointing few years, and now I can finally build the life I want. “Happy is an understatement.” 

SNG is continuing to support Matt too. “We supported Matt with transport to work in his first month and I am always checking in with him to make sure everything is going well,” added Jae.